Privacy Policy
Zentum Pty Ltd is committed to protecting your privacy and handling personal information in a transparent and responsible way. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website and services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Privacy Policy - the basics
Zentum Pty Ltd operates Zentum, a sales consulting and business development advisory service for small businesses and startup founders in Australia.
For any privacy related enquiries, you can contact us here.
What We Collect
We may collect personal information including but not limited to:
Name
Email address
Phone number
Business name
Any additional information you choose to submit through forms or communications
We do not collect sensitive personal information such as health data, financial advice data, or identity documents.
How We Collect It
We collect personal information when you:
Submit a contact form
Book a call or consultation
Sign up to our email newsletter
Make a payment or purchase
Download resources from our website
Communicate with us via email or other channels
Why We Collect It
We collect and use personal information to:
Respond to enquiries and requests
Provide consulting and advisory services
Manage bookings and payments
Send marketing and newsletter communications
Improve our services and customer experience
Marketing Communication
Zentum may send marketing or newsletter emails on a fortnightly basis.
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Payments
Payments made through our website are processed using third party payment providers such as Stripe. Zentum does not store full payment card details on its servers.
Third Party Services
We may use third party tools and platforms to operate our business, including:
Calendly for bookings
Stripe for payments
Wix Email and CRM tools for communication and email marketing
These providers may store or process data on our behalf and are required to handle personal information securely.
Cookies
Our website may use standard cookies to support basic website functionality. You can choose to disable cookies through your browser settings, however this may affect how the website functions.
Data Storage and Protection
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Personal information is stored securely and access is limited to authorised personnel only.
Some third party services we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in a manner consistent with Australian privacy standards.
Access and Correction
You have the right to request access to personal information we hold about you and to request corrections if the information is inaccurate or outdated. To do so, please contact us here.
Changes to Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on our website.